FAQ
Digital Printable Invitations FAQs
1. What is a digital printable invitation?
Answer: A digital printable invitation is a customized design you can download and print at home or at a print shop.
2. How do I receive my printable invitation?
Answer: After purchase, you'll receive an email with a PDF file containing the CANVA template link.
3. Can I edit the invitation myself?
Answer: Yes, you can edit the Canva template and customize the information to match what you want.
4. Can I print these invitations at home?
Answer: Yes, you can print them at home or take the file to a local print shop. But please be reminded that the template you have purchase is for PERSONAL USE ONLY.
5. Are these invitations compatible with all printers?
Answer: Most digital printables are compatible with standard home printers, but for the best results, a high-quality inkjet or laser printer is recommended.
Video Invitations FAQs
1. What is a video invitation?
Answer: A video invitation is a digital video file in mobile format or 1920 x 1080 (px) pixel image, that invites guests to your event with motion graphics, music, and text.
2. How do I receive my purchased video invitation?
Answer: After purchasing a video invitation theme from our collection, please allow up to 24 hours for delivery to the email you provided. Custom video invitations will be delivered within 48 hours to the email you provided upon purchasing.
3. How do I send a video invitation?
Answer: You can send video invitations via messenger, email or any messaging apps that you preferred.
4. Can I include custom music or a personal message in my video invitation?
Answer: Yes, simply contact us to include your custom music or personal message. If you need a theme that isn't in our collection, you can order a custom video invitation.
5. What platforms can play the video invitation?
Answer: Video invitations will be in MP4 format, which is compatible with most devices and mobile messaging apps.
6. Can I preview my video invitation before finalizing?
Answer: For custom video invitations, we offer up to 2 revisions to ensure your satisfaction. For video invitation themes from our collection, only text changes are allowed, such as name, age, date, venue, and contact details.
1. What is a digital printable invitation?
Answer: A digital printable invitation is a customized design you can download and print at home or at a print shop.
2. How do I receive my printable invitation?
Answer: After purchase, you'll receive an email with a PDF file containing the CANVA template link.
3. Can I edit the invitation myself?
Answer: Yes, you can edit the Canva template and customize the information to match what you want.
4. Can I print these invitations at home?
Answer: Yes, you can print them at home or take the file to a local print shop. But please be reminded that the template you have purchase is for PERSONAL USE ONLY.
5. Are these invitations compatible with all printers?
Answer: Most digital printables are compatible with standard home printers, but for the best results, a high-quality inkjet or laser printer is recommended.
Video Invitations FAQs
1. What is a video invitation?
Answer: A video invitation is a digital video file in mobile format or 1920 x 1080 (px) pixel image, that invites guests to your event with motion graphics, music, and text.
2. How do I receive my purchased video invitation?
Answer: After purchasing a video invitation theme from our collection, please allow up to 24 hours for delivery to the email you provided. Custom video invitations will be delivered within 48 hours to the email you provided upon purchasing.
3. How do I send a video invitation?
Answer: You can send video invitations via messenger, email or any messaging apps that you preferred.
4. Can I include custom music or a personal message in my video invitation?
Answer: Yes, simply contact us to include your custom music or personal message. If you need a theme that isn't in our collection, you can order a custom video invitation.
5. What platforms can play the video invitation?
Answer: Video invitations will be in MP4 format, which is compatible with most devices and mobile messaging apps.
6. Can I preview my video invitation before finalizing?
Answer: For custom video invitations, we offer up to 2 revisions to ensure your satisfaction. For video invitation themes from our collection, only text changes are allowed, such as name, age, date, venue, and contact details.