FAQ
Digital Printable Invitations FAQs
1. What is a digital printable invitation?
Answer: A digital printable invitation is a customized design you can download and print at home or at a print shop.
2. How do I receive my printable invitation?
Answer: After purchase, you'll receive an email with a PDF file containing the CANVA template link.
3. Can I edit the invitation myself?
Answer: Yes, you can edit the Canva template and customize the information to match what you want.
4. Can I print these invitations at home?
Answer: Yes, you can print them at home or take the file to a local print shop. But please be reminded that the template you have purchase is for PERSONAL USE ONLY.
5. Are these invitations compatible with all printers?
Answer: Most digital printables are compatible with standard home printers, but for the best results, a high-quality inkjet or laser printer is recommended.
Video Invitations FAQs
1. What is a video invitation?
Answer: A video invitation is a digital video file in mobile format or 1920 x 1080 (px) pixel image, that invites guests to your event with motion graphics, music, and text.
2. How do I receive my purchased video invitation?
Answer: After purchasing a video invitation theme from our collection, please allow up to 24 - 48 hours for delivery to the email you provided. Custom video invitations will be delivered within 48 hours to the email you provided upon purchasing.
3. How do I send a video invitation?
Answer: You can send video invitations via messenger, email or any messaging apps that you preferred.
4. Can I include custom music or a personal message in my video invitation?
Answer: Yes, simply contact us to include your custom music or personal message. If you need a theme that isn't in our collection, you can order a custom video invitation.
5. What platforms can play the video invitation?
Answer: Video invitations will be in MP4 format, which is compatible with most devices and mobile messaging apps.
6. Can I preview my video invitation before finalizing?
Answer: For custom video invitations, we offer up to 2 revisions to ensure your satisfaction. For video invitation themes from our collection, only text changes are allowed, such as name, age, date, venue, and contact details.
1. What is a digital printable invitation?
Answer: A digital printable invitation is a customized design you can download and print at home or at a print shop.
2. How do I receive my printable invitation?
Answer: After purchase, you'll receive an email with a PDF file containing the CANVA template link.
3. Can I edit the invitation myself?
Answer: Yes, you can edit the Canva template and customize the information to match what you want.
4. Can I print these invitations at home?
Answer: Yes, you can print them at home or take the file to a local print shop. But please be reminded that the template you have purchase is for PERSONAL USE ONLY.
5. Are these invitations compatible with all printers?
Answer: Most digital printables are compatible with standard home printers, but for the best results, a high-quality inkjet or laser printer is recommended.
Video Invitations FAQs
1. What is a video invitation?
Answer: A video invitation is a digital video file in mobile format or 1920 x 1080 (px) pixel image, that invites guests to your event with motion graphics, music, and text.
2. How do I receive my purchased video invitation?
Answer: After purchasing a video invitation theme from our collection, please allow up to 24 - 48 hours for delivery to the email you provided. Custom video invitations will be delivered within 48 hours to the email you provided upon purchasing.
3. How do I send a video invitation?
Answer: You can send video invitations via messenger, email or any messaging apps that you preferred.
4. Can I include custom music or a personal message in my video invitation?
Answer: Yes, simply contact us to include your custom music or personal message. If you need a theme that isn't in our collection, you can order a custom video invitation.
5. What platforms can play the video invitation?
Answer: Video invitations will be in MP4 format, which is compatible with most devices and mobile messaging apps.
6. Can I preview my video invitation before finalizing?
Answer: For custom video invitations, we offer up to 2 revisions to ensure your satisfaction. For video invitation themes from our collection, only text changes are allowed, such as name, age, date, venue, and contact details.